Amazon Fresh stores, such as the one on Long Island, are no longer using ‘Just Walk Out’ technology

Amazon is making changes to its Amazon Fresh stores by removing the Just Walk Out technology, including at the Oceanside store, as part of a broader effort to renovate the grocery chain. The decision to remove this technology was first reported by The Information and is being implemented in 27 of the 44 Fresh grocery stores across the country.

During the redesign of Fresh stores in the past year, Amazon spokesperson Carly Golden mentioned that customer feedback indicated a desire to see receipts and savings as they shopped, which will now be provided through smart carts. Customers will still have the convenience of skipping the checkout line with this new technology.

The Oceanside store, located at 3620 Long Beach Rd., is the sole Fresh supermarket in New York state and occupies a 47,300-square-foot space previously belonging to Waldbaum’s supermarket. Beyond Amazon Fresh, Amazon also operates Amazon Go cashier-free convenience stores and owns Whole Foods, acquired in 2017. Despite previous disruptions predicted in the grocery sector following Amazon’s entry, the company has faced challenges in finding a successful formula.

In his 2023 shareholder letter, Amazon CEO Andy Jassy acknowledged that ongoing efforts are being made to make a more substantial impact on the physical grocery market, which includes shutting down some underperforming stores. Recent reopenings of Fresh stores in Los Angeles, California, point to a selective approach in opening new stores and renovating existing ones. Just Walk Out technology will still be available in Amazon Go stores and certain smaller Amazon Fresh stores in the U.K., as well as to third-party retailers.

By Sophia Gonzalez

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