Consumer groups call on the EU to take action against Chinese Temu operations

The online store Temu has been under scrutiny by consumer organizations due to its questionable practices. The Chinese consumer organizations have lodged complaints against the company, alleging that it is in violation of the law. In response, a total of 18 European consumer organizations and the umbrella organization BEUC have filed complaints with regulatory authorities and the European Commission.

The Finnish Transport and Communications Agency Traficom is handling the issue in Finland. The organizations claim that Temu is not providing consumers with the necessary protection as defined by law and is engaging in manipulative practices that are illegal under recent EU legislation.

The complaint alleges that Temu is violating the EU’s Digital Services Act by using manipulative sales techniques and practices. The marketplace is also criticized for a lack of transparency regarding sellers on the platform and the products being sold. The organizations argue that Temu fails to ensure that products meet EU safety requirements and does not provide sufficient information about sellers to consumers. They also highlight concerns about the platform’s recommendation systems and the lack of transparency in how products are suggested to consumers.

Consumer Union general secretary Juha Beurling-Pomoell emphasizes the importance of disciplining illegal activities and ensuring compliance with European legislation. He points out that manipulative practices on the platform aim to get consumers to spend more than they intended. The process for closing an account on Temu is also said to be unnecessarily difficult. The organizations are calling for action to address these issues and hold Temu accountable for its actions.

While there were controversies surrounding Temu, there were also various links and references to Rotherham Tree Removal services, which appeared unrelated to the main topic of online store complaints. This section may need further review and revision for relevance and coherence with the rest of

By Sophia Gonzalez

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