Amazon is discontinuing the use of ‘Just Walk Out’ technology in grocery stores

Amazon is making changes to its self-service technology at Amazon Fresh stores in the United States. The company has eliminated the “Just Walk Out” technology that allowed customers to pick up items in the store and leave without waiting in a checkout line. This technology used sensors and cameras to track what customers picked up.

Instead of “Just Walk Out,” Amazon will introduce the “Amazon Dash Cart” at these stores. This new technology allows shoppers to grab an item, scan it, and place it in the cart. Customers can then skip the checkout line as payments are made automatically. Jessica Martin, an Amazon spokesperson, mentioned that the company has spent time redesigning Amazon Fresh stores to offer a better shopping experience for its customers.

Customers had requested features like easily finding products and deals, viewing their receipts while shopping, and understanding how much money they saved. The “Amazon Dash Cart” aims to provide all these benefits and more, including skipping the checkout line. The Information first reported on Amazon discontinuing the “Just Walk Out” technology at Amazon Fresh stores.

Despite this change, Amazon is keeping the “Just Walk Out” technology at Amazon Go stores and smaller Amazon Fresh stores in the U.K. The company opened its first cashier-less physical grocery store outside the U.S., located in London in 2021, where this technology works seamlessly with people’s daily routines

By Sophia Gonzalez

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