Procurement and Business Services Recognized with Award of Excellence in Procurement

Georgia Tech has been recognized with the National Association of Education Procurement (NAEP) Award of Excellence in Procurement for their exceptional contributions to the institution’s mission. The award highlights the outstanding work of Procurement and Business Services (PBS), who have demonstrated innovation and dedication to delivering value to faculty, staff, and students.

Executive Director Ajay Patel and Director Erin Mitchell accepted the award on behalf of Georgia Tech and presented at the NAEP’s 2024 EPIC Meeting. Their session focused on the use of Robotic Process Automation (RPA) in procurement operations, showcasing its transformative potential. RPA enables the automation of manual tasks, reduction of errors, and improvement of operational efficiency, allowing organizations to realize significant cost savings and process optimization.

One example of Georgia Tech’s commitment to innovation is their implementation of bots to automate administrative functions in asset management, accounts payable, and grants and contracts. For instance, the “compliance documents bot” streamlines communication with suppliers to request essential compliance documents like E-Verify, Certificate of Insurance, and Sole Source. Additionally, the accounts payable supplier team plans to introduce a “welcome bot” to interact with new vendors via email, providing information on purchase orders and invoices policies.

These initiatives underscore PBS’s commitment to embracing advanced technology to better serve the campus community and achieve operational excellence. By implementing RPA bots, Georgia Tech is leading the way in innovation within education procurement while also improving efficiency and reducing costs for both faculty, staff

By Sophia Gonzalez

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