Amazon to discontinue using ‘Just Walk Out’ technology at grocery stores

Amazon is discontinuing its “Just Walk Out” self-service technology at Amazon Fresh stores in the United States. The company will be replacing it with the “Amazon Dash Cart,” which provides a similar checkout-free experience for customers.

Customers can now scan items before placing them in the cart and pay automatically without having to wait in line. This new feature has been introduced after customers expressed a desire for more convenience, including finding nearby products, viewing their receipt, and knowing how much they saved while shopping.

Jessica Martin, an Amazon spokesperson, stated that the company has been redesigning its Amazon Fresh stores to enhance the overall shopping experience. While “Just Walk Out” technology will no longer be available at Amazon Fresh stores in the U.S., it will continue to be available at Amazon Go stores and smaller Amazon Fresh stores in the U.K. In 2021, London was the first location outside of the U.S. to open a cashier-less Amazon grocery store.

The removal of “Just Walk Out” technology from Amazon Fresh stores in the U.S. marks a shift towards providing customers with even more convenient and efficient shopping experiences as Amazon continues to innovate within its retail operations.

By Sophia Gonzalez

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